The Transformation of Food Service Packaging

The food service industry is in the midst of a major transformation. Digital technology is increasingly interwoven into the food service experience. A whopping 45% of quick service restaurants (QSRs) now provide a pick-up in store feature on their mobile apps.1 Kiosks are becoming a more common option for in-store ordering. McDonald’s recently announced it plans to install self-service ordering kiosks in all of its U.S. stores by 2020.2 These advancements offer consumers greater convenience and enable restaurants to repurpose or reduce labor at a time when labor shortages and rising labor rates have become a greater concern.

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